Remote Control & Chat

There are two ways for CTS engineers to connect to your PC.

Option 1

  1. Click here  for ScreenConnect out new remote control application web portal.
  2. Please fill out the below information and Click on the button when finished ( Run everything that pops up until you see the mouse moving on your screen from one of our engineers)

Option 2

  1. You can also go to LogMeIn Rescue to get assistance ( and enter your code