There are two ways for CTS engineers to connect to your PC.
Option 1
- Click here for ScreenConnect out new remote control application web portal.
- Please fill out the below information and Click on the button when finished ( Run everything that pops up until you see the mouse moving on your screen from one of our engineers)
Option 2
- You can also go to LogMeIn Rescue to get assistance (https://logmein123.com) and enter your code