There are two ways for CTS engineers to connect to your PC.

1) (CLICK HERE) *Fastest * for ScreenConnect out new remote control application web portal.

2) Please fill out the below information and Click on the button when finished

 ** Run everything that pops up until you see the mouse moving on your screen from one of our engineers  **

Option #2 Click here (https://logmein123.com) and enter the code the CTS engineer provides you